Privacy & Cookies Policy

At Natural Herbal Kings, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information.

1. What Data We Collect

We may collect and process the following information:

Contact details: Name, email address, phone number, and shipping/billing address.

Order information: Details of products you purchased and transaction history.

Health Information: Information provided voluntarily during clinical consultations (only with your explicit consent).

Technical data: IP address, browser type, and how you use our website (via cookies).

2. How We Use Your Data

We use your information to:

Process and deliver your orders.

Manage your clinical appointments and consultations.

Communicate with you regarding your account or orders.

Send promotional emails (only if you have opted-in to our newsletter).

Improve our website functionality and customer experience.

3. Legal Basis for Processing

Under the UK GDPR, we process your data because:

It is necessary for the performance of a contract (to deliver your order).

We have a legal obligation (for tax and accounting purposes).

You have given us consent (for marketing or health consultations).

4. Data Sharing

We do not sell your personal data. We only share information with trusted third parties necessary to run our business, such as:

Payment processors (e.g., PayPal, Stripe).

Delivery couriers (e.g., Royal Mail, DPD).

IT and website hosting providers.

5. Cookies Policy

Our website uses "cookies" to enhance your browsing experience.

Essential Cookies: Necessary for the website to function (e.g., keeping items in your shopping cart).

Analytical Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).

Marketing Cookies: Used to track the effectiveness of our advertising.
You can manage or disable cookies through your browser settings at any time.

6. Your Rights

Under UK law, you have the right to:

Access the personal data we hold about you.

Request the correction or deletion of your data.

Object to or restrict the processing of your data.

Withdraw your consent for marketing at any time.

7. Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Controller:

NATURAL HERBS KH LTD

Email: [Twój adres e-mail]

Address: 36 Market Place,

 Heckmondwike, WF16 0JG